Pair Wacom Intuos Pro again and use exclusively for best performance. If able, remove all pairings with all Bluetooth devices from the computer.Do so by setting the touch on/off slider on the side of the tablet to off. It is recommend to disable the touch function in Bluetooth mode in order to reduce the data transfer between tablet and computer.Update the computer’s operating system, making sure all current Windows and Apple OS updates are installed.If you do not have a driver installed, download and install the latest driver from the Wacom driver page. Use only the current driver and firmware updated through the Wacom Desktop Center.For best performance we recommend Bluetooth 4.2. For a better performance we recommend Bluetooth 4.0. The Wacom Intuos Pro needs at least a Bluetooth 2.1 connection. Ensure you are using a compatible Bluetooth version.Wacom offers the following suggestions to help optimize the tablet’s performance when using a Bluetooth connection. Bluetooth by nature is slower than a USB connection and a user may see lag and/or connections issues depending on interference, connection type and environmental factors. Bluetooth and USB connections each have individual pros, cons and the best choice depends on your individual needs. Bluetooth is a wireless technology standard for exchanging data over short distances. To locate the user manual for Wacom devices by visiting Wacom's Product Resources page found here.The Wacom Intuos Pro uses a Bluetooth connection to pair with a computer. Where do I find the manual for a Wacom Device?.Wacom devices run an automatic registration process using the Wacom Center and Wacom ID. Having no image in your Pen Display can be caused by a few different reasons. My Wacom Pen Display has no image on the screen.This message indicates that the driver is installed, but the driver did not respond when communi. What does the error message “The tablet driver is not responding” mean and how do I fix it?.Many applications have built-in support for pressure sensitivity that require you to turn on pres. Setting up the Wacom driver with macOS can be challenging due to OS security settings. You can access Wacom Tablet Settings from the. The current driver supports macOS 14 (Sonoma). Is there a driver for macOS 14, Sonoma?.Open the web form from this article - click on "Submit a request" below this article and add all details: If there is a interruption somewhere on the screen and the lines are "jumping", then there is a hardware problem with the sensor - p lease contact Customer Support.If there no interruptions, then the Touch Sensor is working fine.With a finger draw 2 diagonal lines using the full surface of the tablet - it doesn't matter where you start as long as the go from edge to edge across the screen.Open any drawing Application or software.Touch Sensor Testing for possible Scan issues If the tests fail, p lease contact Customer Support.
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